Built for considered ecommerce

Convert high-intent shopperswho arebrowsing

LiveCart connects your bottom-of-funnel traffic with sales advisors over instant video — so a $9,000 sofa, ring, or used car closes the same way it would in a showroom.

Supported integrations

Works with the stack you already run.

The problem
Users are already on your site. They just need answers.

When a shopper is ready to spend $2,000 — or $20,000 — they want a person. Most ecommerce stacks deliver a form.

67%

of high-intent shoppers leave the PDP without a single interaction.

12 hr

average response time on contact forms — long after intent is gone.

1.4%

median conversion on $1k+ items via static pages and chat.

Anatomy of an assisted purchase

From quiet doubt to confident checkout.

Watch the six moments LiveCart works inside, and what changes when a real conversation happens at the right second.

Step 01 of 06

  1. 01Browsing
  2. 02Intent
  3. 03One-tap call
  4. 04Live demo
  5. 05Conversion
  6. 06Analytics

The shopper is interested but not convinced.

They're back on the product page for the third time this week. Reading specs, scrubbing photos, comparing tabs. Every minute they spend stuck is a minute closer to leaving.

atelier-norden.com / chair
3rd visit
· dwell 4m 12s· scrolled 3×· compared 2 tabs

Why it matters

67%

of high-intent sessions exit without a single question answered

The shopper experience

Not a chatbot.A live demo with a real advisor.

Every interaction is browser-native, instant, and built around the shopper's actual session — not a generic ticket queue.

01 — Tap
One tap from any product page

A subtle button on the PDP, cart, or category. No installs, no logins, no waiting room.

02 — Connect
Browser-native video, in seconds

WebRTC opens in the same tab. Camera optional — most shoppers join with audio while they keep browsing.

03 — Discover
An advisor who already knows the story

Your team sees the cart, the history, and the intent before saying hello — and walks the product live.

04 — Convert
Add to cart, inside the call

Variants, discounts, and checkout pushed straight to the shopper's browser. No follow-up email required.

Works on mobile and desktop
No downloads, no logins
Recorded, transcribed, attributed
Capabilities

Every surface a serious sales team needs.

LiveCart isn't a chat widget with a camera bolted on. It's a complete advisor platform — purpose-built for high-ticket commerce.

Instant video calls

Click-to-call from any product or cart page. No downloads, browser native.

Scheduled consultations

Booking flows for stylists, designers, and gemologists with calendar sync.

Product co-browsing

Advisors push spotlights, swap variants, and add to cart inside the call.

Smart routing

Route by language, category, intent score, or VIP status with overrides.

CRM & order capture

Native sync with Shopify, Salesforce, HubSpot, Klaviyo and your data warehouse.

Outcome analytics

Per-advisor conversion, AOV, and lift attribution against control cohorts.

Why video converts

Numbers from teams that switched.

5.1×
Conversion vs. static PDPs
+34%
Average order value
<60s
Median response time
−22%
Returns on assisted orders
Outcomes

Enterprise-grade impact, measured the way your CFO measures.

Every LiveCart deployment runs against a control. We don't claim lift we can't prove.

Incremental revenue
$4.2M

12-month attributed lift, mid-market cohort

Booked-call → order
38%

vs. 1.4% on standard PDPs

Advisor utilization
71%

across instant + scheduled queues

Time to value
14 days

first booked call to first attributed order

Randomized holdout on every deploymentCausal lift, not correlationAuditable in your warehouse
Why teams choose LiveCart

Designed for assisted commerce, end to end.

LiveCart is purpose-built for ecommerce teams that want video as a sales channel — not a support afterthought.

Browser-native, no install

Shoppers join from a product page in one click. No app, no friction, no drop-off.

Built for the buying moment

Routing, context and co-browsing are designed for high-intent commerce — not generic meetings.

Measure what advisors do

Assisted sessions, agent performance and outcomes are reported in one place.

Your brand, your rules

No-code Widget Designer, custom branding and privacy controls keep the experience yours.

FAQ

Buyer questions, answered.

Get started

Start converting in minutes, not quarters.

See LiveCart on your real product pages. A 30-minute demo with our team — no slides, just your funnel.