Step 01
Detect purchase intent
Detect high-intent shoppers using cart activity, product interest, page behavior, and buyer signals before they abandon checkout.
Assisted checkout and live commerce for ecommerce teams
Turn high-intent shoppers
into buyers
without leaving checkout
LiveCart adds assisted checkout, live chat, video shopping, co-browsing, and shared carts directly inside your ecommerce storefront so teams can reduce drop-off and increase conversion while purchase intent is still high.
Built for high-intent cartsPrivacy-first session handlingFits modern commerce stacks
18K+
assisted checkout minutes
36
commerce teams onboarded
4.9/5
shopper satisfaction
LiveCart workspaceLive assisted checkout
Active shopper session
Buyer needs size help before completing checkout
Cart summary
2 items · 1 recommended bundle
$248
cart value
Performance Running Shoe
Size clarification requested
Recovery Socks Bundle
Advisor-added upsell
Advisor chat
Live guidance with co-browse ready
“I can confirm sizing and keep the discount applied while you review delivery.”
“Perfect. Please keep the bundle and confirm delivery timing.”
Checkout blocker detected: delivery confidence
Advisor context
Buyer signal
Repeated shipping questions
Suggested action
Guide sizing and confirm delivery window
Next best move
Hold bundle pricing and resume checkout
8
Advisor sessions
21
Buyer chats
4.9/5
Shopper satisfaction
Designed to fit modern commerce stacks
Shopify
Commerce Cloud
Magento
BigCommerce
Headless storefronts
Custom stacks
How it works
Assist the shopper without breaking flow
LiveCart keeps the buying journey intact with live commerce tools, buyer intent signals, and assisted checkout workflows that help ecommerce teams close more carts.
Step 02
Connect to the right advisor
Route shoppers into live chat, video shopping, or assisted checkout sessions with the advisor best suited to close the order.
Step 03
Resolve and convert
Use co-browsing, shared carts, and live product guidance to answer objections and move shoppers through checkout without leaving the storefront.
Without LiveCart
Revenue gets stuck
High-intent shoppers wait too long
Buyers with product questions leave before a specialist can step in.
Support tools miss revenue signals
Chat, video, CRM, and checkout data live apart, so teams cannot see what drives purchase intent.
Advisors sell without cart context
Store teams need product history, cart value, and next-best actions before the conversation starts.
With LiveCart
Commerce teams stay in control
Intent-based advisor routing
Connect high-intent shoppers to the right specialist the moment a cart needs help.
Shared cart selling
Recommend, compare, bundle, and checkout from the same assisted shopping workspace.
Revenue attribution
Measure which chats, advisor sessions, and products turn hesitation into completed orders.
18K+
Assisted Checkout Minutes
+22%
Assisted Conversion Lift
36
Commerce Teams
4.9
Shopper Satisfaction
Use cases
Built for modern commerce teams
LiveCart supports teams running live advice, assisted selling, queue management, and conversion reporting across the storefront.
01
Storefront Concierge
Invite shoppers into assisted checkout from product pages, carts, landing pages, and campaigns when buying intent is highest.
02
Advisor Analytics
Measure assisted revenue, conversion lift, average order value, booked sessions, and advisor performance in one place.
03
Booking & Queueing
Let shoppers book a session or join a live queue based on advisor capacity, expertise, and product category.
04
Context-Aware Prompts
Surface product notes, likely objections, bundles, and offers before the advisor starts the conversation.
05
Commerce Sync
Keep customer, cart, product, inventory, and order context aligned across the ecommerce buying journey.
// Operating Model
LiveCart gives ecommerce teams a practical live commerce layer inside the storefront, helping advisors prioritize demand, resolve objections, and connect assisted checkout activity back to measurable revenue.
Advise
Give every shopper a specialist when the decision matters.
Resolve
Handle objections before they become abandoned carts.
Convert
Tie every live interaction back to revenue.
Customer outcomes
What teams see after going live
“Our advisors now enter every call with cart context.”
L
Luca Moretti
Head of Digital, Milano Group
“Live sessions became a measurable sales channel.”
E
Emma Laurent
VP Commerce, Maison Collective
“Product questions stopped becoming abandoned carts.”
D
Daniel Kessler
CTO, Nordic Retail Labs
“We can see which conversations create orders.”
S
Sofia Andersson
E-Commerce Director, Scandi House
Start selling live
Make every cart count
See how LiveCart fits your storefront, team workflow, and conversion goals.
See how LiveCart fits your ecommerce storefront, assisted checkout flow, and conversion goals.